Caring beyond borders
Doctor Visit Japan was founded by a team of experienced healthcare professionals dedicated to providing high-quality medical care to foreign visitors in Japan. Our licensed doctors understand the unique needs of travelers and offer both online and in-person consultations. With a commitment to cultural sensitivity and effective communication, our team is equipped to assist patients in multiple languages. The founder’s passion for healthcare and patient welfare drives our mission to ensure that every visitor feels safe and supported during their time in Japan. We strive to bridge the gap between foreign visitors and healthcare services with compassion and expertise.
WE ARE HERE FOR YOU
Receive prompt and professional medical assistance during your stay in Japan, whether online or in person. Our licensed doctors are dedicated to ensuring your health and comfort, with medical interpretation available in 32 languages by professional medical interpreters.
Service Hours: 9:00 – 21:00 (JST) /
Open daily, excluding Sundays and Japanese national holidays.
This service is officially listed on the JTB Medical & Healthcare Guide, a website operated by the Japan Travel Bureau for international visitors seeking medical support in Japan.
Here is the official page:
https://j-medical-healthcare.com/facility/detail/id=1404
Being featured on this platform means our service meets the standards for supporting foreign patients and is recognized as a trusted healthcare provider in Japan.
INFORMATION
Estimated Fees
– Online Consultation:
¥55,000 (tax included)
– House-call Visit:
¥132,000 (tax included)
– IV drip (for dehydration):nurse home visit after doctor consultation
(only in Tokyo)
¥55,000 (tax included)
Only credit card payments are accepted.
Q & A
“Can I use insurance?”
This is a private service, but some travel insurance policies may cover it.
Travel insurance may reimburse the cost—please check with your provider.lso supported.
“Can someone else, such as a family member, pay on my behalf?“
Yes, a family member or someone in your home country can pay on your behalf.
We will send you a secure payment link by email, which you can forward to them. They can enter the credit card details directly through that link.
“Need help in your native language?”
Scan the QR code below for multilingual support.
START YOUR MEDICAL REQUEST
Click the link below or scan the QR code to open the reservation form. After you fill in the required information and upload your passport image, we will contact you via either email or WhatsApp — please let us know your preferred method of communication. We will send you an message with further instructions. To complete your reservation, please follow the instructions in the email to enter your credit card details. The email will be sent from system@p01.mul-pay.com. If you do not receive it, please kindly check your spam or junk mail folder.
We accept VISA, Mastercard, JCB, American Express, and Diners Club only.
What Happens After You Submit Your Request (For Patients)
1. Reservation Form Submitted
Your reservation form has been received. We are verifying your passport image. For payment, we will send you a secure link by email/WhatsApp.
2. Staff Confirmation and Coordination
Once your passport and payment information are verified, our staff will schedule the physician and arrange a medical interpreter, then share your confirmed appointment time. No action is required at this step.
3. Appointment Confirmation
Once your appointment is confirmed, we will send the details via email and WhatsApp.
Online Consultation: You will receive a secure video consultation link
House-call Visit: You will receive a approximate time of the visit. A doctor will visit your hotel, residence, or Airbnb. If language support is needed, a medical interpreter will join remotely via secure video.
4. Doctor Consultation
- Online Consultation
- House-call Visit
5. Pick up your medication
Pick up your medication at a nearby pharmacy – we’ll identify the closest available pharmacy near your accomodation, contact the pharmacy ahead of your visit, and send you a Google Maps link for easy directions.
5′. IV drip for dehydration (only in Tokyo)
After a medical assessment, a licensed nurse can visit your accommodation to administer intravenous fluids as prescribed by the physician. Interpreter support can join remotely if needed.
6. After the Consultation
A medical receipt will be emailed to you on the next business day.
If your insurance provider has a specific claim form, please send it to: support@dvjst.co.jp”